Help Center

How can we help?

Start with the guides below, browse the documentation, or talk to a human — support answers within one business day on every plan.

Installing NexusBOS

Choose the right installer, verify checksums and set up your first terminal.

Licenses & activation

Activate devices, free up seats, and activate machines that are offline.

Updates & channels

How silent updates, rollback and the Stable/Beta/Developer channels work.

Using the modules

POS, inventory, accounting, HR — task-by-task documentation.

Contact support

Open a ticket from the customer portal or write to us directly.

Service status

Cloud sync or portal trouble? Check current platform status with support.

Frequently asked questions

Yes — every new account gets a full-featured 7-day trial, no credit card required. Download the app, create your account and you are selling in minutes.

Still stuck? Email support@nexusbos.lk or send us a message. Customers can also open tickets and use live chat from the customer portal.